Privacy Policy
Your privacy matters to us at QuietSupplyStream
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather the information you choose to share. This includes your full name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
QuietSupplyStream respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Encrypted transmissions safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your data is used.
To exercise these rights, contact us using the details listed at the end of this policy. We will reply within a reasonable timeframe as mandated by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was gathered.
Typical Retention Durations:
- Customer contact and order details: three years after your last service interaction
- Payment transaction records: seven years for tax and accounting purposes
- Website analytics data: twenty-six months for service improvement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie settings via your browser's preferences. Note that turning off some cookies could impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party sites or services. This privacy policy covers only QuietSupplyStream and our own site. We are not accountable for the privacy practices of external sites.
We invite you to examine the privacy policies of any third-party websites you access via links on our site.
Policy Changes
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major revisions occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we protect your data.
Reach Out About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Reach Out About Privacy
QuietSupplyStream Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.